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Services

Emerging technologies such as Digital tools, Cloud Computing, Mobility platforms, Internet of Things, Analytics and Bid Data, have a profound impact, not only on organisations but also on customer experience. Apex Software's CIO Advisory &Enterprise Architecture As a Service offerings assist corporates to realise assured business outcomes from the EA initiatives.

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CIO Advisory & Strategy Development

Our CIO Advisory consultants assist clients in delivering value through IT Solutions; they believe that IT innovation can deliver a competitive advantage to organisations. See below our catalogue of services within CIO Advisory discipline.

IT Strategy & Roadmap Development
  • Current It State assessment
  • Outline the client's business strategic goals and objectives
  • Define the strategy's purpose, lifespan and stakeholders
  • Review existing IT systems and infrastructure for gaps or inefficiencies
  • Build/Utilise an inventory and assess life expectancy of clients current technology
  • Carry out a technology needs assessment and define priorities for the next 3-5 years.
  • Identify the technical capabilities client will need to support the business.
  • Consider how to align IT with your business strategy.
  • Acknowledge your constraints and limitations - e.g. lack of skills or resources.
  • Define precisely how the client will implement new IT systems within their business
  • Set realistic timeframes and milestones for the technology projects
Application Strategy Development
  • Align Application Strategy with IT Strategy
  • Define Future State where Client needs to be
  • Define Current state where the client is at present
  • Conduct Gap Analysis, Issues & Constraints
  • Define journey from current to future state
  • Define Higher, Medium & Lower priority applications
Digital Strategy & Plan Development
  • Clients Digital Definition
  • Define the client's Digital Needs & Mission
  • Define Clients emerging digital horizon
  • Identify Gaps & Limitations
Market Analysis & RFx Services
  • Conduct Industry Analysis; keeping up with client's industry trends(technological, cultural, demographics)
  • Conduct Competitive Analysis: Include an analysis of the client's key competitors, how they market their services/products, how they differentiate themselves in their technological efforts, and what kind of market share they possess
  • Facilitate RFI & RFP process
  • Build functional & non-functional requirements
Target Operating Model Development
  • Highlight gaps between current & target states
  • Identify the impact of transformation on People, Process & Technology
  • Identify cost reduction opportunities.

Enterprise Architecture As a Service

Apex Software’s bespoke Enterprise Architecture as a Service model offers our clients “just in time” and “only relevant” assistance in their architecture journey. Based on Architecture led design philosophy, we reduce the technical debt of our clients and provide technical assistance to delivery leads.

Setting up an EA function
  • Design & Develop enterprise architecture process & templates
  • Propose a suitable methodology for developing enterprise architecture
  • Review and select an Enterprise Architecture (EA) management tool to enable collaboration, communication and control of Enterprise Architecture (EA) artefacts.
  • Build Current, Transition & Future architecture views
Setting up Architecture Review Board or Technical Design Authority
  • Write ToR of Architecture Review Board
  • Set up and facilitate a cross-functional architecture board to govern Enterprise Architecture (EA) strategy
  • Set up and facilitate architecture compliance reviews.
Application/Systems/Solution Architecture
  • Model enterprise system, their behaviour, key components, the cost to operate and maintain, reliability and other essential system views.
  • Review current system architecture, identity system gaps, recommend strategies for improvement and produce roadmaps to implement change
  • Rationalise application portfolios based on the value provided by each application
Technology & Solution Architecture
  • Define Solution Vision, Solution Options & Solution Design
  • Understand business needs and combine appropriate technologies to achieve a solution to your business problems.
  • Document proposed solutions from different viewpoints depending on stakeholder concerns.

Bespoke Software Development

At Apex, we pride ourselves to deliver expert bespoke software development services. With our high calibre & certified software consultants, we provide a competitive advantage to businesses by not only fulfilling requirements but also exploiting technological innovations.

PoC & Design by utilising the latest UX/UI trends
  • Modern, cross-browser and fully responsive UI development
  • Key features and functionality demonstration
  • Key architecture & design concepts demonstration
Business Application Development
  • Customised business application development to gain a competitive advantage
  • Customer Origination, Customer Self-Service portals
  • Automation, Reports development
Application Migration to Cloud
  • Move application & data from the on-premise data centre to your chosen cloud platform
  • Achieve desired scalability, agility, & security
  • Reduce infrastructure maintenance
Data Migration
  • Perform cleansing & extracting data from source systems
  • Apply rules to transform the data in the desired state
  • Load cleansed & transformed data into the target system
Testing & DevOps
  • Define Testing & DevOps strategies
  • Build Continuous Integration & Continuous Delivery pipelines
  • Improve productivity within teams

WEB and Mobile App Development

To support modern and online world, and to meet 24*7*365 days on information availability web & mobile presence have been paramount importance to organisations. Apex developers are not only highly skilled and certified in web and mobile technologies but also have a lot of experience in executing projects.

Internal & external websites
  • Intranet website for employees to collaborate
  • External Customer portal for self-serve
  • Consumer & brochureware website development
Responsive web applications
  • Bespoke websites for businesses
  • Modern UX/UI designs
  • Customer origination websites
Mobile App Development
  • iOS & Android native app development
  • Modern UX/UI, Fast Load, Stickiness, Wide Reach apps
  • Better customer experience

CRM Strategy And Implementation

CRM has become a real buzzword in today’s business world, every business, whether its small or large needs CRM system to manage their customers better. Sales pipeline, Opportunities Management, Prospect Management, Complaints Management, can all be collected in a single platform.

CRM Strategy development
  • Understand client’s needs, goals and vision for the future
  • Analyse current state of the enterprise
  • Analyse current state of the enterprise
CRM Services
  • CRM Automation
  • CRM design, platform selection, email management, CRM design